Privacy Policy

SPONTOOL respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you use our website and platform.

By using SPONTOOL, you agree to the collection and use of information in accordance with this policy.

1. Information we collect

We may collect the following types of information when you use SPONTOOL:

Account information

When you create an account or use the platform, we may collect:

• Name

• Email address

• Company or organization name (if applicable)

Content and files

Users may upload files such as:

• sponsor logos

• brand guidelines

• documents

• images or marketing materials

These files are stored to provide the functionality of the SPONTOOL platform.

Usage data

We may collect basic technical and usage information such as:

• browser type

• device information

• pages visited

• general interaction with the platform

This data helps us improve performance, usability, and security.

2. How we use your information

We use collected data to:

• provide and operate the SPONTOOL platform

• manage user accounts

• enable file uploads and sponsor asset management

• communicate important service updates

• improve platform functionality and user experience

• ensure security and prevent misuse of the service

We do not sell personal data to third parties.

3. Third-party services

SPONTOOL may rely on trusted third-party services to operate the platform.

These services may process certain data on our behalf.

Examples include:

Stripe

Used to process secure payments and subscriptions.

More information:

https://stripe.com/privacy

SendGrid

Used to send transactional emails such as account confirmations, system notifications, and service communications.

More information:

https://www.twilio.com/legal/privacy

AWS S3

Used for secure cloud file storage. All files are stored in encrypted cloud environments with time-limited secure access links.

More information:

https://aws.amazon.com/privacy/

Trustpilot

Used to display independent customer reviews.

More information:

https://www.trustpilot.com/trust/privacy-policy

4. Data storage and security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, misuse, loss, or disclosure.

All data is transmitted over SSL/TLS encryption. Files are stored securely in encrypted cloud storage via AWS S3. Access to uploaded files is restricted through time-limited secure links.

However, no online service can guarantee absolute security.

5. Data retention

Uploaded files are retained for 90 days after event completion, after which they are permanently deleted. Account data is deleted 30 days after account closure. Transaction and invoice records are retained for up to 7 years for legal and tax obligations, and contain only the minimum financial data necessary.

Customers may request earlier deletion of their data at any time by contacting: support@spontool.com

Verified requests are actioned within 30 days.

6. Your rights

Depending on your location, you may have the right to:

• request access to your personal data

• request correction of inaccurate data

• request deletion of your data

• request restriction of data processing

• withdraw consent where applicable

Requests can be made by contacting us at the email below.

7. Cookies

Our website may use cookies and similar technologies to operate the platform and improve user experience.

More information about cookies can be found in our Cookie Policy.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, the updated version will be published on this page with a revised “Last updated” date.

9. Contact

If you have questions about this Privacy Policy or your personal data, you can contact us at:

info@spontool.com

SPONTOOL

Amsterdam, The Netherlands